The Standardization of administrative processes: a case study using continuous improvement tool

Goal: The goal of this research is to propose a system for the implementation of the standardization of processes, and for their continuous improvement and optimization in the administrative area of companies. Design / Methodology / Approach: A system for the implementation of process standardiz...

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Bibliographic Details
Main Authors: Suzana Carla Nunes Lins Espíndola, André Philippi Gonzaga de Albuquerque, Larissa de Arruda Xavier, Fagner José Coutinho de Melo, Denise Dumke de Medeiros
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2019-11-01
Series:Brazilian Journal of Operations & Production Management
Subjects:
Online Access:https://bjopm.emnuvens.com.br/bjopm/article/view/823