The Standardization of administrative processes: a case study using continuous improvement tool
Goal: The goal of this research is to propose a system for the implementation of the standardization of processes, and for their continuous improvement and optimization in the administrative area of companies. Design / Methodology / Approach: A system for the implementation of process standardiz...
Main Authors: | Suzana Carla Nunes Lins Espíndola, André Philippi Gonzaga de Albuquerque, Larissa de Arruda Xavier, Fagner José Coutinho de Melo, Denise Dumke de Medeiros |
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Format: | Article |
Language: | English |
Published: |
Associação Brasileira de Engenharia de Produção (ABEPRO)
2019-11-01
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Series: | Brazilian Journal of Operations & Production Management |
Subjects: | |
Online Access: | https://bjopm.emnuvens.com.br/bjopm/article/view/823 |
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