Data mining of Students Withdrawal at University of Tehran, Focusing on Fee Paid Students (to prevent customer churn)

Student withdrawal in higher education is one the important challenges in universities. This paper considers the admission of fee paid students as a business and their withdrawals as customer churn. The aim is to investigate the attrition and predicted risk of attrition to adapt interventionist poli...

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Bibliographic Details
Main Authors: Saied Ali Akbar Ahmadi, Davood Karimzadgan, Toraj Khairati Kazerooni
Format: Article
Language:fas
Published: University of Tehran 2015-06-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_53969_0368dcb86cf8dbb8091a8874402b45be.pdf