Examining the Moderating Role of Brand Loyalty among Consumers of Technology Products

The long-term survival of a company depends on its economic sustainability. It costs several times more to acquire new customers than retain current ones, and loyal customers spend more than new ones. Unfortunately, consumers are increasingly becoming less loyal to brands/products than before. Unear...

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Bibliographic Details
Main Authors: Sunder Ramachandran, Sreejith Balasubramanian
Format: Article
Language:English
Published: MDPI AG 2020-11-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/23/9967