Examining the Moderating Role of Brand Loyalty among Consumers of Technology Products
The long-term survival of a company depends on its economic sustainability. It costs several times more to acquire new customers than retain current ones, and loyal customers spend more than new ones. Unfortunately, consumers are increasingly becoming less loyal to brands/products than before. Unear...
Main Authors: | Sunder Ramachandran, Sreejith Balasubramanian |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2020-11-01
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Series: | Sustainability |
Subjects: | |
Online Access: | https://www.mdpi.com/2071-1050/12/23/9967 |
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