Transformative consumer service

Despite progress in the inclusion of people with disabilities in society and in leisure participation, including access to tourism, their satisfaction with the tourism experience is still an area that receives limited attention in tourism research. Ingrained in the social psychology of tourism studi...

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Bibliographic Details
Main Author: Omar Moufakkir
Format: Article
Language:fra
Published: Presses de l'Université du Québec 2014-12-01
Series:Téoros
Subjects:
Online Access:http://journals.openedition.org/teoros/2501