Using patients’ experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

Using patients’ experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

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<p>Abstract</p> <p>Background</p> <p>Patients’ experiences have become central to assessing the performance of healthcare systems worldwide and are increasingly being used to inform quality improvement processes. This paper explores the relative value of surveys and det...

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Bibliographic Details
Main Authors: Tsianakas Vicki, Maben Jill, Wiseman Theresa, Robert Glenn, Richardson Alison, Madden Peter, Griffin Mairead, Davies Elizabeth A
Format: Article
Language:English
Published: BMC 2012-08-01
Series:BMC Health Services Research
Subjects:
Experience-Based Co-Design
Patient questionnaire
Survey
Quality improvement
Patient experience
Breast cancer
Narrative interviews
Online Access:http://www.biomedcentral.com/1472-6963/12/271

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http://www.biomedcentral.com/1472-6963/12/271

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