Consumer loyalty programs: impact of different modalities

The present study structures a new modality for loyalty programs and compares it with traditional approaches. Initially, described here are two modalities of loyalty programs - individual and coalition, often used, being analyzed are their main characteristics, advantages and restrictions, market ra...

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Bibliographic Details
Main Authors: Ricardo Zanchett, Edson Pacheco Paladini
Format: Article
Language:English
Published: Universidad Nacional de Colombia 2019-01-01
Series:Dyna
Subjects:
Online Access:https://revistas.unal.edu.co/index.php/dyna/article/view/71080