A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY
The new vision in sales requires, among other things, changing the salespeople's position towards the potential client by applying a philosophy that involves taking into consideration the people they come into contact with and providing solutions to address their needs in a disinterested ma...
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Universitatea din Craiova
2015-09-01
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doaj-236d395774384c0fb105ffb1cc08ccb82020-11-25T02:10:02ZengUniversitatea din CraiovaAnnals of the University of Craiova: Economic Sciences Series1843-37231223-365X2015-09-01143162167A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITYIon Stancu0University of Craiova Faculty of Economics and Business Administration Craiova, RomaniaThe new vision in sales requires, among other things, changing the salespeople's position towards the potential client by applying a philosophy that involves taking into consideration the people they come into contact with and providing solutions to address their needs in a disinterested manner, without having to pretend reciprocity. All this must be based on the concept of total sales utility, solutions to solve clients' immediate needs: the urgent ones, those who are directly related to them (financial needs), but also those arising from the use of goods purchased by the seller. The purpose of this article is to analyse how easily we can discover clients' real needs; under what conditions these needs can be satisfied through sales activities, and which the social responsibilities of the salespeople are.http://feaa.ucv.ro/annals/v1_2015/15%20-%20ICOnEC_2015_Stancu%20Ion.pdf:methodglobalizationbusinesssellersocialvision |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Ion Stancu |
spellingShingle |
Ion Stancu A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY Annals of the University of Craiova: Economic Sciences Series :method globalization business seller social vision |
author_facet |
Ion Stancu |
author_sort |
Ion Stancu |
title |
A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY |
title_short |
A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY |
title_full |
A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY |
title_fullStr |
A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY |
title_full_unstemmed |
A NEW VISION IN SALES: SATISFYING CUSTOMER NEEDS AND SOCIAL RESPONSIBILITY |
title_sort |
new vision in sales: satisfying customer needs and social responsibility |
publisher |
Universitatea din Craiova |
series |
Annals of the University of Craiova: Economic Sciences Series |
issn |
1843-3723 1223-365X |
publishDate |
2015-09-01 |
description |
The new vision in sales requires, among other things, changing
the salespeople's position towards the potential client by applying a
philosophy that involves taking into consideration the people they come into
contact with and providing solutions to address their needs in a disinterested
manner, without having to pretend reciprocity. All this must be based on the
concept of total sales utility, solutions to solve clients' immediate needs: the
urgent ones, those who are directly related to them (financial needs), but
also those arising from the use of goods purchased by the seller. The
purpose of this article is to analyse how easily we can discover clients' real
needs; under what conditions these needs can be satisfied through sales
activities, and which the social responsibilities of the salespeople are. |
topic |
:method globalization business seller social vision |
url |
http://feaa.ucv.ro/annals/v1_2015/15%20-%20ICOnEC_2015_Stancu%20Ion.pdf |
work_keys_str_mv |
AT ionstancu anewvisioninsalessatisfyingcustomerneedsandsocialresponsibility AT ionstancu newvisioninsalessatisfyingcustomerneedsandsocialresponsibility |
_version_ |
1724921157976588288 |