Identifying Key Hospital Service Quality Factors in Online Health Communities
BackgroundThe volume of health-related user-created content, especially hospital-related questions and answers in online health communities, has rapidly increased. Patients and caregivers participate in online community activities to share their experiences, exchange informat...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
JMIR Publications
2015-04-01
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| Series: | Journal of Medical Internet Research |
| Online Access: | http://www.jmir.org/2015/4/e90/ |