(In)effectiveness of quality management systems and models of excellence in practice
This paper presents some tools, used to ensure quality and excellence in organizations. On the way to ensure quality and excellence, which enable efficiency and effectiveness, organizations are assisted by well-known tools, with their common features being discussed. Based on the research, findings...
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| Format: | Article |
| Language: | English |
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University of Split, Faculty of Economics
2019-01-01
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| Series: | Management : Journal of Contemporary Management Issues |
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| Online Access: | https://hrcak.srce.hr/file/323393 |