ANTESEDEN KEPUASAN DAN RASA PERCAYA SERTA KONSEKUENSINYA TERHADAP INTENSI PERILAKU
The purpose of this study to analyze the factors affecting the intentions of alumni who are willing to assist their university, whether financial or non-financial. The intentions of alumni are consequences of satisfaction and trust, where satisfaction and trust are the mediating variables of academi...
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Trisakti
2018-02-01
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Series: | Jurnal Manajemen dan Pemasaran Jasa |
Subjects: | |
Online Access: | https://www.trijurnal.lemlit.trisakti.ac.id/jasa/article/view/1624 |