Bureauphobia: the Ambivalentl Look of Citizens on Public Services

Several studies have been conducted on the negative image of public administration among citizens. Most of these studies have considered the government's inefficiency, and rarely has study the ambivalent look of citizens to public services. The purpose of this descriptive-correlational study is...

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Bibliographic Details
Main Authors: zeinab molavi, reza tahmaseb, hasan danaeefard, ali hamidizadeh
Format: Article
Language:fas
Published: University of Tehran 2017-07-01
Series:مدیریت دولتی
Subjects:
Online Access:https://jipa.ut.ac.ir/article_64362_366064a47c9135e5af884b5272facabe.pdf