Evaluating the Feasibility of Outsourcing Public Services as a Strategy to Improve Service Delivery in Local Authorities in a Developing Country
The purpose of this study was to evaluate the feasibility of outsourcing public services as a strategy to improve the quality of service delivery by local authorities. The aim was to find out the causes for the poor service delivery by local authorities. A quantitative research approach was used a...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Danubius University
2017-12-01
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Series: | Acta Universitatis Danubius: Administratio |
Subjects: | |
Online Access: | http://journals.univ-danubius.ro/index.php/administratio/article/view/4847/4459 |