Bibliometrics and visualization analysis of China's Service Quality Development Trend

From the aspect of bibliometrics and social network analysis, this paper studies the content characteristics and network evolution of service quality in China, form visual analysis charts and summarizes the research hotspots and development trends. Taking CNKI database as the data source, data minin...

Full description

Bibliographic Details
Main Authors: Xu Lei, Ni Yuan, Han Pengfei, Zhang Teng
Format: Article
Language:English
Published: EDP Sciences 2021-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/09/e3sconf_iaecst20_01164.pdf