Benchmarking Product Service System of Generator Set Distributors
Power generation is an industry which is essential to sustain daily life. It makes a tight competition between generator set distributors. An improvement in product service system of the distributors is necessary to survive the competition. The purpose of this research is to develop tools to benchma...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universitas Indonesia
2018-10-01
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Series: | Makara Journal of Technology |
Subjects: | |
Online Access: | http://journal.ui.ac.id/technology/journal/article/view/3305 |