Service quality assessment in a Greek higher education institute

Education service quality, even though it has become a major issue in higher education worldwide, in Greece it has gained attention only in the last few years. The paper analyzes how students and staff shape opinion about quality of education in a HE institute in Greece. This is one of the few anal...

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Bibliographic Details
Main Authors: Costas Zafiropoulos, Vasiliki Vrana
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2008-03-01
Series:Journal of Business Economics and Management
Subjects:
Online Access:https://journals.vgtu.lt/index.php/JBEM/article/view/6838