Global approach of mean service satisfaction assessment
A theoretical expression for mobile service satisfaction assessment has been proposed. Mobile networks users’ satisfaction is a major concern for the operators and regulators. Therefore a certain level of network qualification is required to be offered to consumers by operators thanks to the decisio...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2014-01-01
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| Series: | The Journal of Engineering |
| Subjects: | |
| Online Access: | http://digital-library.theiet.org/content/journals/10.1049/joe.2013.0089 |