Planejamento estratégico de uma pequena empresa por meio das matrizes importância-desempenho e critério-processo
Strategic planning is considered a key management tool in the resolving existing problems in organizations. From this perspective, the objective is to propose a strategic plan for a small company that provides pest extermination services. For the collection of information, we applied a questionnaire...
Main Authors: | , , , , |
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Format: | Article |
Language: | Portuguese |
Published: |
Universidade Nove de Julho
2016-01-01
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Series: | Exacta |
Online Access: | http://www.redalyc.org/articulo.oa?id=81049426006 |