Analysis Measurement of Quality Service Hotel with Approach of Method Servqual
Hotel UMM Inn is a kind of hotel in Malang at Muhammadiyah Malang University. Hotel UMM Inn in university Commitment of service quality that orients to customer in main prerequisite in supporting a bussines success, especially to service industry. This is caused a service quality is largely dependin...
Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
|Series:||Jurnal Teknik Industri |