Do You Walk the Talk in Quality Culture?

We present an action research project to foster quality culture in business processes. The client setting is in the food industry, a vital sector for our society and one of the most regulated in the world. Food production involves auditing throughout the supply chain and a demanding information syst...

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Bibliographic Details
Main Authors: João Barata, Paulo Rupino da Cunha
Format: Article
Language:English
Published: University of Zagreb, Faculty of organization and informatics 2015-12-01
Series:Journal of Information and Organizational Sciences
Subjects:
BPM
Online Access:http://jios.foi.hr/index.php/jios/article/view/943