Does Grade Level Matter for the Assessment of Business Process Management Maturity?
The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business proce...
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| Format: | Article |
| Language: | English |
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Sciendo
2016-06-01
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| Series: | Naše Gospodarstvo |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/ngoe-2016-0007 |