Evaluation of Costa Rican Excellence: Award for High Quality and Performance (Evaluación del “Premio a la Excelencia para la alta calidad y desempeño”en Costa Rica)

In this paper, the authors analyzed the internal validity of amodel used by the Costa Rican Chamber of Commerce to recognizethe outstanding performance in manufacturing and serviceindustries in Costa Rica. Using an extensive literature review, theauthors validate the current structure of the award m...

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Bibliographic Details
Main Authors: Henry Quesada Pineda, Marcela Meneses Guzmán, Guido Monge Fernández
Format: Article
Language:Spanish
Published: Instituto Tecnológico de Costa Rica 2012-12-01
Series:Tec Empresarial
Subjects:
Online Access:http://revistas.tec.ac.cr/index.php/tec_empresarial/article/view/636