A proposal of business processes management (BPM) structure and use

The organizational processes, also known as business processes, have became a fundamental structure for the management of the modern organizations. Knowing the work flow of the organization is a necessary condition for the development of continuous improvement processes. The benefits and advantages...

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Bibliographic Details
Main Authors: Rafael Araujo Kluska, Edson Pinheiro de Lima, Sergio Eduardo Gouvêa da Costa
Format: Article
Language:English
Published: Universidade Federal de Santa Catarina 2015-09-01
Series:Revista Produção Online
Subjects:
Online Access:http://producaoonline.org.br/rpo/article/view/1867