DESIGN FOR SIX SIGMA

This article provides a step by step process of executing analytical or computer based Design for Six Sigma using a Sliding Door project as an example. It comprises of identification of Voice Of the Customer (VOC), transformation of VOC to what it is called Critical To Quality characteristics (CTQs)...

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Bibliographic Details
Main Author: Liem Ferryanto
Format: Article
Language:English
Published: Petra Christian University 2007-01-01
Series:Jurnal Teknik Industri
Subjects:
VOC
CTQ
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/ind/article/view/16605