Integrative Review of the Interventions for Improving Patients’ Experiences Revealed in Quality Improvement Projects

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is the first national, standardized, publicly reported survey of patients’ perspectives of hospital care closely linked to hospitals’ reimbursement and reputation. Thus, it is critical to learn about what interventions work fo...

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Bibliographic Details
Main Authors: Jin Jun PhD, RN, Kailyn Stern BSN, RN, Maja Djukic PhD, RN
Format: Article
Language:English
Published: SAGE Publishing 2020-12-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373520925271