THE ASSESSMENT ON COMMERCIAL BANKS OF THE EFFECTS OF CORPORATE IMAGE ONTO CUSTOMER LOYALTY: THE CASE OF NEVŞEHİR

The goal of this study is to determine the effects of corporate image onto the customer loyalty at commercial banks, which is considered to have a remarkable share in banking sector. According to the research, corporate image has positively influenced customer loyalty for loan customers in banking s...

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Bibliographic Details
Main Authors: Şükrü Akdoğan, Turan Şener
Format: Article
Language:deu
Published: Institut für die Welt der Türken 2015-12-01
Series:Zeitschrift für die Welt der Türken
Subjects:
Online Access:http://www.dieweltdertuerken.org/index.php/ZfWT/article/view/727/727