Optimization of Business processes in Airport Services Company in Macedonia using the TQM Philosophy
This study is to show a full diagnostic to some of the business processes in the company for airport services in Macedonia was made. The methodology of TQM (Total Quality Management) system was applied in the company, especially in the sector for de-icing and protection against frost on aircrafts. W...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
UIKTEN
2016-11-01
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| Series: | TEM Journal |
| Subjects: | |
| Online Access: | http://www.temjournal.com/content/54/TemJournalNovember2016_507_514.pdf |