Online and telephone access to general practice: a cross-sectional patient survey

Background: Improving access to primary health care in the UK has focused on the use of telephone and online access, but little is known about how awareness of and use varies between different patient groups. Aim: To determine how patients are interacting with telephone and online channels for acces...

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Bibliographic Details
Main Authors: Carol Bryce, Matthew DL O'Connell, Jeremy Dale, Martin Underwood, Helen Atherton
Format: Article
Language:English
Published: Royal College of General Practitioners 2021-08-01
Series:BJGP Open
Subjects:
Online Access:https://bjgpopen.org/content/5/4/BJGPO.2020.0179