A decision-making model for operational efficiency in the banking workflow process of housing facilities
Banking and financial services are important parts of the service industry. Quality of service in the banking industry has a close relationship with customer satisfaction service system. Banks could create competitive advantage by increasing customer satisfaction and reduce costs in today's com...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2016-04-01
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| Series: | مدیریت صنعتی |
| Subjects: | |
| Online Access: | https://imj.ut.ac.ir/article_59598_64a7f17cb53f16e9f14ed1688ee30e1f.pdf |