THE INNOVATIVE APPROACH TO INTELLIGENT HELPDESK SYSTEMS DEVELOPMENT
The paper examines the current state and the possibilities of using contemporary approaches and tools in HelpDesk systems development with the aim to examine its disadvantages. Disadvantages are accurately analyzed and the paper gives clear guidance how to eliminate them. It has been noticed that cu...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
University of Bussiness Engineering and Management
2019-11-01
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Series: | STED Journal |
Subjects: | |
Online Access: | https://stedj-univerzitetpim.com/wp-content/uploads/2019/12/Mili%C4%87evi%C4%87-V.-Milovanovi%C4%87-S.-2019.-The-innovative-approach-to-intelligent-helpdesk-systems-development.-STED-Journal.-12.-pp.-31-42.pdf |