GESTÃO DE PROCESSOS E TECNOLOGIA DE INFORMAÇÃO: EM BUSCA DA AGILIDADE EM SERVIÇO
Organizations grappling with a variety of problems arising from the rapid of information technology (IT) development and the tension caused by the delay in the introduction of this evolution in business management models. The greatest difficulties are in creating an operating environment in which th...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universidade Federal de Pernambuco
2012-04-01
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Series: | GESTÃO.Org : Revista Eletrônica de Gestão Organizacional |
Subjects: | |
Online Access: | http://www.revista.ufpe.br/gestaoorg/index.php/gestao/article/viewFile/487/229 |