A study in retail sales person effectiveness

Strategic Management theory suggests the importance behavioural alignment of organisational actors with organisational objectives (Robbins, 1998, Hellriegel, et al. 2001). This study utilises Kelly’s Personal Construct theory to examine the similarity of constructs held by four groups of actors in a...

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Bibliographic Details
Main Authors: M. Birt, D. Vigar
Format: Article
Language:English
Published: AOSIS 2002-03-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/695