Evaluation the Quality of Health Services Based on SERVQUAL Model in Ahwaz Health Care Centers, Iran

Background: Service quality is one of the main challenges in health systems. In quality management, service recipients play an important role in identifying their needs and preferences. The present study was carried out to evaluate the quality of health services provided in health centers of Ahvaz c...

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Bibliographic Details
Main Authors: Seyyed Mansour Kashf, Diba raufi, Tayebeh Rakhshani, Hasan Hashemi
Format: Article
Language:English
Published: Guilan University of Medical Sciences 2019-01-01
Series:Caspian Journal of Health Research
Subjects:
Online Access:http://cjhr.gums.ac.ir/browse.php?a_code=A-10-246-1&slc_lang=en&sid=1