Patient Satisfaction with Community Health Service Centers as Gatekeepers and the Influencing Factors: A Cross-Sectional Study in Shenzhen, China.

PURPOSE:Shenzhen is the first pilot city in China implementing the gatekeeper policy, with community health service (CHS) centers as the gatekeepers. We aim to investigate patient satisfaction with this policy and its influencing factors in Shenzhen. METHODS:3,848 patients visiting eight CHS centers...

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Bibliographic Details
Main Authors: Jiang Wu, Shengchao Zhang, Huiqing Chen, Yingyu Lin, Xiaoxin Dong, Xiaoxu Yin, Zuxun Lu, Shiyi Cao
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2016-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC4994937?pdf=render