A Scale Development of Retailer Equity

Retailer equity is becoming a very important factor in determining discriminatory competitive advantage under rapidly changing conditions of distribution. This study conceptualizes various retailer equity aspects considered in the retail industry and proposes a measurement scale for retailer equity...

Full description

Bibliographic Details
Main Authors: Seong Ho Lee, Sun-Ho Lee
Format: Article
Language:English
Published: MDPI AG 2018-10-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/10/11/3924
Description
Summary:Retailer equity is becoming a very important factor in determining discriminatory competitive advantage under rapidly changing conditions of distribution. This study conceptualizes various retailer equity aspects considered in the retail industry and proposes a measurement scale for retailer equity based on empirical research. Our study aims to reveal how retailer equity sub-dimensions influence customer perception and evaluation of retailers. The primary objective of this research was to develop a measurement scale to facilitate assessments of consumer-based retailer equity. Resulting theoretical and managerial implications of this study are also discussed in detail.
ISSN:2071-1050