IMPROVEMENT OF BUSINESS PROCESSES IN PUBLIC UTILITY COMPANIES

This paper analyzes business processes and improvements that are performed in public utility companies (PUC) with a focus on city sanitation company in Kragujevac. The importance of continuous improvements of processes, in PUC, will be explained through corrective and preventive actions that are acc...

Full description

Bibliographic Details
Main Author: Luka Marković
Format: Article
Language:English
Published: University of Kragujevac 2019-12-01
Series:Proceedings on Engineering Sciences
Subjects:
Online Access:http://pesjournal.net/journal/v1-n2/63.pdf