The ERP post-implementation stage: a knowledge transfer challenge

This paper examines the knowledge transfer process in ERP post-implementation projects, and specifically between the ERP project teams and the IT support team. Case studies were conducted in three large organizations and data was collected via semi-structured interviews. Descriptive and graphical re...

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Bibliographic Details
Main Authors: Sylvain Goyette, Luc Cassivi, Mathieu Courchesne, Elie Elia
Format: Article
Language:English
Published: SciKA 2015-01-01
Series:International Journal of Information Systems and Project Management
Subjects:
ERP
Online Access: http://www.sciencesphere.org/ijispm/archive/ijispm-030201.pdf