A Design to Improve the Quality of OVO Electronic Money Payment Services in Tokopedia Using IPA and PGCV
Currently, many online payment applications have sprung up in the community. This requires online payment application providers to compete in providing the best service for the community. This study aims to design an increase in the service quality of the OVO online payment application in Indonesia....
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2020-08-01
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| Series: | Jurnal Teknik Industri |
| Subjects: | |
| Online Access: | https://ejournal.umm.ac.id/index.php/industri/article/view/10447 |