Analisis Perbedaan Pengaruh Kepuasan terhadap Kepercayaan dan Loyalitas Pasien

Abstract This study aims to determine that the effect on patient satisfaction and patient trust in RSI and RKZ. Effect on patient satisfaction and loyalty in RKZ and RSI, and patients’ trust effect on patient loyalty in RSI and RKZ. The approach will be used for this research is a quantitative rese...

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Bibliographic Details
Main Authors: Raditya Sukmana, Ririn Tri Ratnasari
Format: Article
Language:Indonesian
Published: Akademi Manajemen Perusahaan YKPN 2016-06-01
Series:Telaah Bisnis
Subjects:
Online Access:http://journal.stimykpn.ac.id/index.php/tb/article/view/27