Customer Satisfaction Analysis of South Sumatera LRT (Indonesia)
Customer Satisfaction is an essential part that public service management must achieve in their services. KAI (Kereta Api Indonesia) management, as the civil service administrator, should make customer satisfaction as their top priority to ensure customer loyalty. The existence of this conditions r...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Africa Development and Resources Research Institute (ADRRI)
2019-07-01
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| Series: | Journal of Engineering and Technology |
| Online Access: | https://journals.adrri.org/index.php/adrrijet/article/view/460 |