A DEA-Based Decision Support Framework for Organizations’ Performance Evaluation considering TQM and Knowledge Management
Total quality management (TQM) and knowledge management (KM) play a significant role in improving the situation of the organization and creating and maintaining competitive advantage (CA). Therefore, harmonizing TQM and KM with the organizational goals and performance leads to the organization’s gre...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Hindawi Limited
2021-01-01
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| Series: | Journal of Healthcare Engineering |
| Online Access: | http://dx.doi.org/10.1155/2021/6654600 |