A Hybrid Approach Based on Grey Correlation Analysis and Fuzzy Comprehensive Judgment for Evaluating Service Quality of Passenger Train
The satisfaction of passengers plays an important role in choosing the transportation mode which directly influences train service quality. Based on passengers’ needs, the evaluation index system of train service quality was built. A field example was applied in Chinese high-speed rail, G33 passenge...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2015-01-01
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| Series: | Advances in Mechanical Engineering |
| Online Access: | https://doi.org/10.1155/2014/195496 |