On Two Priority Multi-Server Queues with Impatient Customers
This study considers a system of multi-server queues with two classes of impatient customers: high-priority and low-priority. Customers join the system according to a Poisson process and customers may abandon service after entering the queue for an exponentially distributed duration with distinct...
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| Format: | Article |
| Language: | English |
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Operations research society of Taiwan
2016-07-01
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| Series: | International Journal of Operations Research |
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| Online Access: | http://www.orstw.org.tw/ijor/vol13no2/IJOR2016_vol13_no2_p058_p076_final.pdf |