Multidimensional analysis and the concept of cost to serve in companies of logistics services: an action research Análises multidimensionais e o conceito do custo para servir em empresas de serviços logísticos: uma pesquisa-ação

The objective of this study is to verify, by means of action research, as analysis in multidimensional level in companies of logistics services can be developed to optimize decision making by management in respect analysis's objects subsidiary, distribution point, route and customer. To develop...

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Bibliographic Details
Main Authors: Ana Cristina de Faria, Márcio Luiz Borinelli, Norival Mantovani
Format: Article
Language:English
Published: Universidade de São Paulo (USP) 2010-08-01
Series:Revista de Contabilidade e Organizações
Subjects:
Online Access:http://revistas.usp.br/rco/article/view/34770