An empirical application of “broken windows” and related theories in healthcare: examining disorder, patient safety, staff outcomes, and collective efficacy in hospitals

Abstract Background Broken windows theory (BWT) proposes that visible signs of crime, disorder and anti-social behaviour – however minor – lead to further levels of crime, disorder and anti-social behaviour. While we acknowledge divisive and controversial policy developments that were based on BWT,...

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Bibliographic Details
Main Authors: Louise A. Ellis, Kate Churruca, Yvonne Tran, Janet C. Long, Chiara Pomare, Jeffrey Braithwaite
Format: Article
Language:English
Published: BMC 2020-12-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-020-05974-0