The Consumer Financial Protection Bureau and the Quest for Consumer Comprehension

The Consumer Financial Protection Bureau and the Quest for Consumer Comprehension

To ensure that consumers understand financial products’ “costs, benefits, and risks,” the Consumer Financial Protection Bureau has been redesigning mandated disclosures, primarily through iterative lab testing. But no matter how well these disclosures perform in experiments, firms will run circles a...

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Bibliographic Details
Main Author: Lauren E. Willis
Format: Article
Language:English
Published: Russell Sage Foundation 2017-01-01
Series:RSF: The Russell Sage Foundation Journal of the Social Sciences
Subjects:
consumer finance
performance standards
disclosures
deception
Consumer Financial Protection Bureau
Online Access:http://www.rsfjournal.org/doi/full/10.7758/RSF.2017.3.1.04

Internet

http://www.rsfjournal.org/doi/full/10.7758/RSF.2017.3.1.04

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