Library Assessment and Quality Assurance - Creating a Staff-Driven and User-Focused Development Process

Objective – Gothenburg University Library has implemented a process with the goal to combine quality assurance and strategic planning activities. The process has bottom-up and top-down features designed to generate strong staff-involvement and long-term strategic stability. Methods – In 2008 th...

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Bibliographic Details
Main Author: Håkan Carlsson
Format: Article
Language:English
Published: University of Alberta 2016-06-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/27267