A Usability Study of the Automatic Ticket Vending Machines for the Middle-aged and Elderly Patrons: The Case of the Taipei Mass Rapid Transit System
This study explores the usability problems for the middle-aged and elderly users of the automatic ticket vending machines of Taipei Mass Rapid Transit System. Thirty two middle-aged and elderly users (16 men and 16 females) were observed in their actual uses of the machines, and 9 of them (6 men and...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
National Taiwan University
2015-12-01
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| Series: | Journal of Library and Information Studies |
| Subjects: | |
| Online Access: | https://jlis.lis.ntu.edu.tw/files/journal/j41-3.pdf |