FACTORS THAT IMPACT ON CITIZEN SATISFACTION AT THE LOCAL LEVEL – CASE STUDY ON IASI MUNICIPALITY
Degree of citizens satisfaction can be considered as a measure of the performance of the administration, representing at the same time a method of stimulating public sector reform. The major goal of local public administration is to achieve better outcomes for citizens, improve decision-making pr...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Technopress
2013-12-01
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| Series: | Journal of Public Administration, Finance and Law |
| Subjects: | |
| Online Access: | http://www.jopafl.com/uploads/issue4/FACTORS_THAT_IMPACT_ON_CITIZEN_SATISFACTION_AT_THE_LOCAL_LEVEL_CASE_STUDY_ON_IASI_MUNICIPALITY.pdf |